Hi,
gINT worked fine yesterday but this morning I receive various error messages when opening the program:
Process:
Open gINTCL
Splash screen appears
Error box: Run-time error '0', OK
Error box: Error in Startup.StartupProgram (429)ActiveX component can't create object line number 21, OK
Error box: Run-time error '429': ActiveX component can't create object, OK
Software closes
No software changes or config changes have occurred since yesterday and now
Attempted to resolve using https://docs.datgel.com/gint/latest/troubleshooting-articles/microsoft-access-database-engine no change
Uninstalled and then reinstalled the app, no change.
Last few lines of error log in debug are as follows:
Startup.GlobalInit/PasteBufferOptions - Time: 2.066; 0.000Startup.GlobalInit/FormattingCharInit - Time: 2.066; 0.000Startup.GlobalInit/Help file - Time: 2.066; 0.000Startup.GlobalInit/CmdAliasUpdate - Time: 2.066; 0.000Startup.GlobalInit/BseDataGetAll - Time: 2.074; 0.008Startup.GlobalInit/RemoteDataAttach - Time: 2.074; 0.000Startup.GlobalInit/Picklist - Time: 2.074; 0.000Startup.GlobalInit/ColorBaseListInit - Time: 2.090; 0.016Startup.GlobalInit/EnterpriseDialogInit - Time: 2.090; 0.000Startup.EnterpriseDialogInit /NOT Licensed for ProPlus - Time: 2.090; 0.000Startup.GlobalInit/PDFDocPropsInit - Time: 2.090; 0.000Startup.GlobalInit/Exit - Time: 2.090; 0.000ucGridTool.UserControl_Initialize Start - Time: 2.105; 0.016ucGridTool.UserControl_Initialize 1 - Time: 2.152; 0.047ucGridTool.UserControl_Initialize 2 - Time: 2.152; 0.000ucGridTool.UserControl_Initialize 3 - Time: 2.152; 0.000ucGridTool.UserControl_Initialize End - Time: 2.156; 0.004dlgGintRulesCode.Form_Load 1 - Time: 2.211; 0.055dlgGintRulesCode.Form_Load 2 - Time: 2.219; 0.008dlgGintRulesCode.FormControlsInit 3/ 1646.093 1100 48845.32 19475 - Time: 2.219; 0.000dlgGintRulesCode.FormControlsInit 4 - Time: 2.219; 0.000dlgGintRulesCode.FormControlsInit 5 - Time: 2.223; 0.000dlgGintRulesCode.FormControlsInit 6 - Time: 2.223; 0.000dlgGintRulesCode.FormControlsInit ErrorOverflow (Error = Overflow) - Time: 2.223; 0.000
Software/spec:
Windows 10 64 bit
16gb ram
AMD Ryzen 5 4600
gINT V10.02.00.04
Many thanks,
Hi Paul,
This looks like an issue where it sizing the program in the monitor. I recommend making sure that the monitor you have set to open gINT on is set as the main monitor in your computer display settings. If that doesn't work then try reducing the resolution of the monitor. There are certain HD monitor combinations that may cause problems.
Answer Verified By: Paul Hadlum
Hi Kirk,
Thanks for looking into it. The problem seems to be caused when moving from one monitor to another. It's particularly noticeable when using a KVM switch so for now I am using a single monitor setup. But would be great if this could be looked into for future releases.
Cheers,
Hi All,
I'm having this same issue and am not using any monitors. Any other ideas how to troubleshoot? In the error box where it says "Run Time Error '429'" the next line reads "Class not registered". It looks like Paul's error stated "ActiveX component can't create object". Not sure what that might mean. I cannot get gINT to open at all.
Any thoughts would be appreciated!
I have occure running time error 50003 unexpected error message while opening gint software.Please help me in this problem.