gINT Fatal Error: Bad File Name/Number

gINT Professional Plus CONNECT Edition 10.03.00.09

I had some issues with gINT and had to uninstall/install, and this is my new problem. Others in my company are using gINT and the library file with no issues. I have tried copying to my desktop and opening there, and still no luck. I didn't exactly find any previous posts with this error, either. Any known fixes or suggestions before I ask my IT department to dig into it?

Thank you