gINT V8i Print Error "Failed to set up Paper Sourse, setting previous printer"

Hi all,

I'm getting this message when I try to print: "Failed to set up Paper Sourse, setting previous printer".

I'm using Win7 64bit and I was resently updated to gINT built 08.30.03.77. This error occurs as soon as you select print (output tab) regardless of the default printer. Note that I only have network printers.

Any ideas?

 

 

Parents
  • Does anyone know if this was resolved?  I am beginning testing using Version 8.30.03.77 and am experiencing the same problem.

  • Scott, the earlier reply from Kathleen in Tech Support indicates:

    This issue has been reported by a handful of users in build  08.30.03.77. We think we have a fix for it but, as we've not been able to replicate the problem, we are not sure if our fix will work.  There will be a new beta build in the next few days that will have this potential fix.  When it is ready, I'll email you a link to download it.

    Provision of a beta version happens through Technical Support. Please contact them to report this issue - your experience may provide the clues that allow programming to resolve this problem!



Reply
  • Scott, the earlier reply from Kathleen in Tech Support indicates:

    This issue has been reported by a handful of users in build  08.30.03.77. We think we have a fix for it but, as we've not been able to replicate the problem, we are not sure if our fix will work.  There will be a new beta build in the next few days that will have this potential fix.  When it is ready, I'll email you a link to download it.

    Provision of a beta version happens through Technical Support. Please contact them to report this issue - your experience may provide the clues that allow programming to resolve this problem!



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