Keynetix HoleBASE Professional Background Mapping with Bing or BGS. Feature is no longer working (showing a red dot), however has worked previously.
Hi Sonny
Please generate a fingerprint file from the network licence manager on your server. Go to C:\Program Files (x86)\Keynetix\Network Licence Manager\ double click the LicenceServerSetup.exe, then Generate, save the file and then create a support request here: https://apps.bentley.com/srmanager/ProductSupport and attach the generated file
Many thanks
Mel
Hi, was this resolved? I have the same issue.
Hi Jayden. It looks like the mapping license was applied to a standalone PC. Can you confirm if the license is on a local PC or on a server please