Recently when trying to compile AGS files from Excel spreadsheets I've been getting a message saying I'm on the free version of Keynetix and it can only compile 10 lines of data from one worksheet at a time. When I try to reapply my license to reactivate the full version I get an error message saying the license file cannot be read.
I've also tried deactivating and reactivating KeyAGS in the COM addin section of Excel's options menu to no effect.
What can I do to make the Excel addin work properly?
Just to recap. Please run Excel as administrator, you will need someone with admin rights to do this for you as they will need to enter a password. You should then be able to apply the license file
Hi Rob, did your IT manage to run Excel as administrator, and could you then apply the license please?
Hi Mel, I've just tried it. It worked fine.
I'm very annoyed with management for giving me the runaround when it turned out to be such a simple fix. Haha
Thanks for your help