Hi,
Is Template Studio down?I been trying to connect this morning and I am seeing this in the log file.
21-Dec-2020 07:26:09 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:09 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:09 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:09 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:10 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:10 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:10 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:10 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:11 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:11 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:11 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:11 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:12 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:12 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:12 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:12 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:13 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:13 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:13 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:13 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:14 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:14 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting21-Dec-2020 07:26:14 [1] ERROR Keynetix.HolebaseSI.Manager.Persistance.HBDBConnectionWeb - Socket connection dropped, reconnecting
Hi Mark. I've tested in your cloud but can't repeat. I'll ask development and get back to you