Just tried to install this on my Samsung Galaxy Active Tab 2 - Android Ver 9.
4.6Gb Storage free
1.3gb memory free
Can you tell me what is wrong?
Hi Mark,
Looks like that might not be quite what we need to confirm (Apologies, that is my mistake). Please could you goto the CPU tab and send us a screenshot of the following;
Essentially we would need ARM64-v8a under Supported 64-bit ABIs (ABI stands for Application-Binary-Interface) to be listed for us to be able to support that device.
I have asked the management team about a support device list. Will get back to you on that when I hear back.
Answer Verified By: Mark Kleinman
Just to add to this. We have done some further testing and can confirm that the play store should provide access to the app in Australia and that if your tablet is not compatible it wont show. Therefore, unfortunately your tablet isnt compatible with Collector. We do not have a supported device list but you can find our minimum specifications at the following link;
https://docs.bentley.com/LiveContent/web/OpenGround%20Cloud-v6/en/GUID-65AEA2D7-538B-40C0-801C-77FAAE8EE6F9.html
I hope that helps.
Hi Steve,Yes, you are right.My tablet doesn't have arm64-v8a anywhere.