I seem to now be unable to upload the photos taken in Data Collector to the cloud. I have done this before but now can't? Not sure why this is
Hi Kiyan
Can you tell me what steps you are taking when uploading the photo's please?
Hi Melanie,
Example: When creating a location, the Location typically has an attach picture action. I take a photo and save it and then sync location to project - the location syncs with errors, unable to sync the photo. This has worked before
Can you copy everything from the below location, and send that over to mel.towler@bentley.com
My Files>Internal Storage>Android>Data>com.Bentley.OpenGround.cloud.dataCollector>Files>Logs, then send the log files from that locations.
dataCollectorLog-34[1].csv
dataCollectorLog[1].csvdataCollectorLog-33[1].csv
dataCollectorLog-30[1].csv