Attempting to sync a location's data - having already synced some data successfully the previous day.
location syncing comes up with error: "Key Validation Failed - duplicate key fields found"
Surely data collector should be able to merge like fields and update with extra information?
Is it a setting in my config pack?
Service Requests.7zPlease find Data collector Logs here
Hi Kiyan, The data should merge and update with the data already in professional. If this is still a problem please log it as a new service request as we can then review with development if needed.
Martyn
I have found that if the data collector app is syncing location data and interrupted possibly - some data will sync, with no cloud icon next to its entry in the app. When I try to sync again later, those entries that partially synced conflict with those in the app that the software believes have not yet been synced. - I will raise
If there was an outcome to this that could help those of using the software could the fix please be posted so that we can make these changes? We are having a similar issue with a single log which has is giving a similar error but for top and base depth duplicate fields.