OG Template Studio - Clipboard Disabled

Hi all, 

Sometimes when I copy and paste an object on Template Studio, and then attempt to paste the object somewhere else, the clipboard options are grayed out. This happens randomly, but also frequently. Is there a reason that the clipboard gets disabled?

Thanks, 

  • Hi all,

    After additional trial and error, I have determined that this bug only occurs if you merge cells incorrectly as listed on this forum post: 

    https://communities.bentley.com/products/geotechnical1/f/openground-forum/238313/og-template-studio---invisible-hidden-objects-bug

    My theory for why this bug occurs is because when you merge a cell incorrectly, some of the single cell (1x1 mm) properties are carried over to the merged cell that you created. You cannot cut, copy, paste, or reset single cells because OpenGround assumes no one would input a value into a cell that small. In this case OpenGround recognizes the cell is merged and allows you to reset, however there's likely a hidden sub-property that says it's a single cell, blocking the cut, copy, and paste functions.

    1. Avoid the Bug

    Assuming my theory is correct, follow instructions in the invisible hidden objects bug forum post to avoid this bug. 

    2. Repeat the Bug

    3. Resolve the Bug

    If you don't feel like unmerging the cell to fix the bug by merging it the correct way, you can also fix this bug by inputting any object into it and then resetting it. This removes the single cell settings from the merged cell. Note that it's important that you click on the merged cell before adding any objects. 

    I will update this post if I encounter the clipboard bug again in another scenariothat proves this theory wrong. 

    Answer Verified By: Joseph Ang