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OpenGround Forum Error Producing Log Report "Log report generation is still in progress."

Error Producing Log Report "Log report generation is still in progress."

Offline Lorenzo Peve 8 months ago

Hello,

I am trying to use the API to create log reports, but I get a 400 response saying

"Log report generation is still in progress." That seems weird to me because when I check the status of the task, it shows it is complete.

I am following the same steps as in How to Produce a Log Report - OpenGround Wiki - OpenGround | gINT | Keynetix - Bentley Communities

Any pointers?

Thanks

0 Offline Lorenzo Peve Thu, Feb 23 2023 2:29 PM in reply to Martyn Collis

Hello Martyn,

Yes, I tried generating those locations in Professional and it worked. I submitted a Service Request.

Thanks,
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0 Offline Martyn Collis Thu, Feb 23 2023 4:19 AM
Hi Lorenzo,

Can you check if you are able to view the same locations on a log report in Professional? Please test this then log the issue as a Service Request, I'll need to log the item for the development team to review.

You can log a service request through https://connect.bentley.com/

Thanks Martyn
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