RE: OG Professional - Parent property must be set - Data Import Error

Joseph Ang — Thu, 23 Feb 2023 16:26:11 GMT

Hi Martyn,

Thanks for your response. After further review, the issue was not that I was missing data from my columns but that rows (Parent Values) for a few of the lab tests were not created in Particle Size Distribution - General. This confusion was created because of a miscommunication between the laboratory and myself.

Thank you!

RE: OG Professional - Parent property must be set - Data Import Error

Martyn Collis — Thu, 23 Feb 2023 09:24:57 GMT

Hi Joseph, It does look like its expecting a parent value. Check the parent table values match what's coming in from the child table.

Looking at the screenshot my first thought is the depth values are missing the 2DP. If the parent records have the 2DP this I think could cause a problem.

My second thought is the sample ref is blank but may have a value in the parent record. If it does the reference will need adding to the child records.

If that doesn't help please log it as a Service Request with the data attached and we can test it further.

Thanks

Martyn