In OpenGround Cloud Professional, when I try to create a log report I get an error that "the selected profile does not support the following location types".

I imported my data from pLog and I don't have a location type selected. I have tried different location types to see if it would work but I get the error every time. What is causing this error and how do I fix it?

  • Hi Jack,

    So the profile is setup to use a specific template based on the Location Type. You will need to review the Log report setup and ensure a template is selected for the Location Type your data has.

    Open Professional

    Go to System>Configuration Packs>Select the pack>Log Reports

    Select the Log Report in question and Edit it.

    You will then see a list of Location Types and the templates assigned. Review the list and assign a template to the Type you are using. 

    Martyn