When creating a column for showing discontinuities in a log with line symbols I am using the "Discontinuity" options in template studio (Fig. 1)
^Figure 1.
When using this option I can create a column that shows lines representing discontinuities but depending on the angle the lines do not cross the entire graphic column in the preview pane (Fig. 2).
^Figure 2.
Furthermore, When I go into the quicklog option on Open Ground professional the same discontinuity graphic column is displaying differently than the preview pane is in template studio. (I am using the same template for both views). In the quicklog view the graphed lines are even shorter than in the template studio preview (Fig. 3). In figure 3 you can now see that even the lower angle line at 21.5 ft does not extend all the way across the column.
^Figure 3.
I have looked on the wiki and have not found a setting that would make the lines extend from one side of the column to the other regardless of angle (which is what I ultimately want). Is this a bug in the program or does anyone know how I can fix this issue?
Hi Tanner,
Thanks for the details, I think this is a bug. Can you create a support Case for this with details on how to repeat it in your Cloud. We can then login, repeat it and have development take a look.
Thanks
Martyn
Martyn,
What steps do I need to take to create a support case? Should it be through the "technical support" option on the service page? It seems like the only option that would include reporting for bugs.