Hi, I am updating our mobile data collection template and am trying to develop a logic statement in the 'default' value column of the headers in the OpenGround Cloud Admin tool. I am wanting the default value of the sample name to be a concatenation…

Hello, I am creating custom group for the description of frozen soils and ice. Within this group I have created several custom headers, for example; Group Symbol, Subgroup Symbol, Ice Structure, Ice Color, etc. See screen shot. I am now trying to…

What may be wrong is that the ags file cannot be imported. Below is the error: "could not process file: index and length must refer to a location witihn the string"

Hello, I have updated an existing tempalte and saved to the config file with no issue. Upon setting the new tempalte as a default for the location type and trying to 'Log Report' I get the below error; The template appears properly in Template Studio…

I wish to change the order of the Description generated based on the filled-out fields in Data Entry. The attached image shows a description, how would I change the order such that colour follows plasticity for example? I have looked through the config…

Would it be to create a CSV file with the same column headers present in the software's interface? I am trying to avoid manually inputting everything individually.

I need help on three things 1) I see one additional set of data in my sample information & SPT data, this is causing overwriting in some of the logs. (Please note till 3P-23, there is an asphalt layer due to which SPT no should be one less than the…

"Unable to launch App. Please select cloud" - This error message pops up when opening OpenGround Professional. OpenGround users in Philippines is currently having this issue.

As title says. Wondering if a section can be produced across multiple projects. Would be very helpful for planning new investigations where historic data is present.

When I try to Open the Sample Information grid of one of my projects, OpenGround crashes with an "Unknown Error" warning. Support hasn't been able to suggest a solution, has anyone else seen this? Only one project is affected, it has a few custom data…

I am trying to make a report in the Excel Extension that summarizes data in a pivot table. When I generate the results from the template, the pivot table on the "Report" worksheet references data from the "Template" worksheet instead of the new sheet…

I am encountering Error when importing an AGS file. Message says: "Could not process file: Error storing file:Project01.ags". Is there any fix to this?

When importing AGS data in OpenGround professional, there is a tick box for 'import project data', what does ticking this do?

Hello, i want to create Legend Codes with images based on a specific Norm. I already created some and added the images. My problem is, that i dont know in which size i need to have the images so they are displayed correctly in the log, like the ones…

I imported my data from pLog and I don't have a location type selected. I have tried different location types to see if it would work but I get the error every time. What is causing this error and how do I fix it?

the quick section generated by Openground professional does not have colour. The legnad bars are black and white. Is there anyway i can create the section with the same colour as the logs?

I would like to display the hydraulic conductivity / permeability from the Laboratory Permeability grid, but want to utilize a scientific notation. How can I do this? Thanks!

I am trying to import gradation data into a project into the group Particle Size Distribution - Data. This group is a child group to Particle Size Distribution - General. When attempting to import the data, I run into the following error: I've checked…

See subject. I accidentally bulk updated a column incorrectly.

This is a public service annoucement describing a bug / limitation of the trim function for OpenGround Professional header calculations. @Bentley these types of limitations should be included in the OpenGround Wiki as they are a huge waste of time to…

Hi all, This post is regarding a bug caused by Windows December 2022 update. The bug has been resolved. Bug Details If you notice that the Graphic Bar object is no longer printing, then you have encountered this bug. Bug Resolution Many…

Hi all, I am trying to make a TimeSpan header for entering rock coring run times. I have found that the TimeSpan data type is not functioning as intended, and am wondering if I am setting it up incorrectly. Please see example below. RunTime header…

Hello, Currently, I have some plug-ins from a third-party vendor that do not allow me to do certain actions using the API. Where in the configuration pack do the plug-ins exist? I want to copy our current config pack to have the correct model structure…

The server is queuing data that I am trying to import into OpenGround. Therefore, I don't seem to be able to import data of any form, such as AGS and CSV data. Is there a work around for this or ways of ending previous tasks that may be causing a jam…

Hi all, I just ran into an error with field calculations where absolutely zero field calculations will save correctly. I was revising the Calculation Expression in the Description header within the Discontinuity group when I encountered this bug. …