• Problem using OpenGround Collector

    I have two problems. First, I have admin rights in OG Professional and created a new project in Professional. I can see the project in Collector but when I "Select Project" I get an error message "There are currently no downloaded data entry profiles…
  • Cannot save changes to depth area settings on template

    I am unable to save changes to the depth area setting in the Template Setup menu of Template Studio. When I load the template in Template Studio, the settings are incorrect in the Template Setup menu are incorrect by default. I change the settings so…
  • String contains text expression - openground admin portal

    I am trying to create a system in the admin portal to set the default legend code with a monstrous if statement that would determine if the description contained "CLAY", then check if it contained "Sandy" and "Silty" and "Gravelly", etc. Is it possible…
  • Template Studio Suggestion: add Template Type column to allow filtering by type

    Template Studio Suggestion: add Template Type column to allow filtering by type. This would facilitate updating and managing templates. Do others think this would be helpful?
  • Open Ground Manage Picklists

    When I access the Manage Picklists in Open Ground and go to StratumDetails-LegendCode. I came across the Values section but unable to edit the image already applied to that value due to it being greyed out. Is there a way to be able to change it so the…
  • When will Civil 3d extension be updated to C3D 2023?

    When will Civil 3d extension be updated to C3D 2023?
  • How can I get ALL of the location data from ALL of the projects on the database in one request?

    Hi there, I'm looking to get all the borehole locations across all of the projects we have on the OpenGround server/database into one big table (ideally CSV), reformat them to be in the same location schema/datum, and then replace/update the entries in…
  • OpenGround, Data Import, Overwrite with empty values not working

    When importing csv file, it does not overwrite the empty cell if I have deleted an item EVEN if/when I select the box: Overwrite with empty values. What am I doing wrong? It updates the other changes to text, if not a deletion or a capitalization change…
  • Why can't I set a project as 'current' in data entry

    I have previously had a professional version of OpenGround but it is now too expensive. I still have a project set as 'current' which is relic from the professional browser. The data entry app does not let me change a project to or from 'current'. As…
  • Does OpenGround professional have any way of inputting and calculating Mackintosh Probe results?

    My company mainly does Window(less) sampling, dynamic probing, trial pit logging and Mackintosh probing to establish soil strength. I've had few issues with logging WS, WLS, DP and TPs, but I can't work out any way of logging Mackintosh probes. There…
  • Error while copying .dxf data during Dataset Import

    Hello, I was attempting to import a .dxf file I generated from an existing .dwg file, and I ran in to this error message: Unfortunately I could not find any other indication as to why this error was generated, so I tried one of the fixes for general…
  • Importing new Point Symbols

    I want to add some additional symbols to the Point Symbol library (for seepage, cave-in, etc.) which would be used in the same fashion as the water table symbols in generated logs. When I tried to import, the only file type I was allowed to choose was…
  • Connection to Civil 3D

    We have recently made the transition from HoleBASE to OpenGround. There are a number of Civil 3D files with connections to HoleBASE that I now need to connect to OpenGround. Is there a way to easily connect these files to OpenGround without having to…
  • How to mark project as 'Current' for Data Collector

    In order for a project to be used in the OpenGround Data Collector application, it must be marked as 'Current' in the OpenGround Professional application. How do you mark a project as 'Current'?
  • Cross section template symbol and axis title changes

    Is there a way to remove this symbol in the bottom left corner of cross section templates? It seems to be marking the bottom elevation of the section, but it looks like a water table symbol so I would like to remove it to avoid confusion. I would…
  • "Pack not signed" error when trying to create a Configuration pack from a file

    I am trying to create a new configuration pack from a .hbp file but I get the attached error message and the configuration pack isn't created. How do I sign a configuration pack? What does signing a configuration pack mean in terms of how the configuration…
  • Calculating D10 from grain size data in OpenGround

    What is the best way to calculate D85, D50, D10 etc for each gradation test? Would it be to create new fields within OpenGround Professional, or tabulate as an output in the Excel Extension? What expressions would be needed to calculate?
  • Template Studio section template into current Professional project

    I have created a new section template in Template Studio and want to use it in my current project in Professional but after saving the template to the configuration pack it's not showing as an option to use in professional, do I need to import the template…
  • How to change the SPT Blow Count appearance in OpenGround Cloud Professional and Template Studio

    When entering blow counts into the ASTM American Default configuration in OpenGround Cloud Professional where there is SPT refusal, the Blow Counts column auto-populates in feet (e.g., 10-20-50/0.25' or 50/0.167' ), this is also how it shows up when I…
  • Example Monitoring Data Entry Profile - Does it exist?

    I am aiming to do the following but not sure how best to achieve it - to be able to assign a visit number and date to a monitoring round and then be able to type in data in the same fashion (or easier) than in excel. - ideally this would have a field…
  • Changing the 'Contractor' field from a picklist to text entry

    Hello, I would like to change the 'Contractor' option in my Configuration Pack > Manage Model > Location Details from a picklist to a text entry field on Professional. I ensured that no projects on OpenGround contain any information in the Location…
  • Is there a way to stop BH labels from overlapping where the holes are close together in a site plan? Also can you change the font/boldness of the BH labels?

    I am trying to make it so the BH IDs do not overlap when the holes are close together in a site plan. Is there a way of offsetting them so they do not do this? Also is it possible to change the font/boldness of the BH IDs?
  • Unit not defined in the project's configuration

    I am importing data but I get the error that the unit is not defined in the project's configuration, however when I check the project's configuration the units are defined, are there secondary units somewhere that need to be defined?
  • 'Active' header not displaying in Project

    I want to include a header which I had previously taken out of the project by making it not 'active' but now when I set it to 'activate' it is not showing up as a header in my project. Why isn't it displaying?
  • Boundary Extensions

    Hello, I am working through Template Studio for Open Ground to set up our log templates and have run in to a slight issue. Currently the majority of our sample information (highlighted in red in the image below) is managed through a combination of bar…