• Openground Template Studio error

    Sometimes when i want to work in OpenGround Template Studio and when i acces a specific template i keep getting an error with this message :"Unfortunately, Template Studio has encountered an unexpected problem and it needs to close.". After i get this…

  • Opening Sample Information Grid Crashes OpenGround

    When I try to Open the Sample Information grid of one of my projects, OpenGround crashes with an "Unknown Error" warning. Support hasn't been able to suggest a solution, has anyone else seen this? Only one project is affected, it has a few custom data…

  • OG Professional / Data Entry - TimeSpan Data Type Bug?

    Hi all, I am trying to make a TimeSpan header for entering rock coring run times. I have found that the TimeSpan data type is not functioning as intended, and am wondering if I am setting it up incorrectly. Please see example below. RunTime header…

  • "Task is queued for processing by the server"

    The server is queuing data that I am trying to import into OpenGround. Therefore, I don't seem to be able to import data of any form, such as AGS and CSV data. Is there a work around for this or ways of ending previous tasks that may be causing a jam…

  • OG Professional - Corrupted Field Calculations Bug

    Hi all, I just ran into an error with field calculations where absolutely zero field calculations will save correctly. I was revising the Calculation Expression in the Description header within the Discontinuity group when I encountered this bug. …

  • OG Template Studio - Invisible Hidden Objects Bug

    Hi all, This error tends to occur when you're moving objects around on a template in the following scenarios. Using cut + paste frequently Resetting, merging, and unmerging cells frequently Adding new objects to cells frequently Sometimes…

  • OG Professional - Lab Test Schedule Bug

    Hi all, I was looking at the built lab test assignment wizard in OpenGround Professional and stumbled upon this bug. The test schedule does not save lab tests assigned. See documentation below. 1. Create test schedule 2. Select Samples, then…

  • OG Template Studio - Corrupted Borders and Page Border Thickness Reset

    Hi all, This is two separate issues, that may be related. I am looking for an answer to why these occur and if they can be avoided. 1. Page border thickness size keeps getting reset to 0.5. I was working on this template and these two quick logs…

  • OG Template Studio - Incorrect Print Depths

    Hi all, I encountered a bug where values are being printed to PDF at the wrong depth. Please see screenshot below. Please advise. Thanks, Here's a screenshot of the PDF, where the printed Header is set to Depth
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