Hi, I am updating our mobile data collection template and am trying to develop a logic statement in the 'default' value column of the headers in the OpenGround Cloud Admin tool. I am wanting the default value of the sample name to be a concatenation…

I wish to change the order of the Description generated based on the filled-out fields in Data Entry. The attached image shows a description, how would I change the order such that colour follows plasticity for example? I have looked through the config…

"Unable to launch App. Please select cloud" - This error message pops up when opening OpenGround Professional. OpenGround users in Philippines is currently having this issue.

I am in the process of a creating a Civil 3D template file for my company's geotechnical modeling use. I have connected to a random project within our OpenGround database so that I have some actual data to work with when creating various styles configuring…

I see that we have recently acquired a 'Service Pack' in our OpenGround Cloud Launcher. What is it? What does it do?

According to the user guide, I should be able to create a new project from the system ribbon in OpenGround Cloud Professional. However, those options are missing for me. How can I view them?

When using the Data Collector App on a tablet and working within a new location, the back arrow to get out of that location requires multiple attempts to press before finally coming out of that window. Anyone else having this issue and know a fix?

A created data field (number type) has suddenly become uneditable in openground professional - how do I change this? The Data Field's name has changed to italics I am using the Data Collector in conjunction with Professional, so when I perform data…

Is there a way to duplicate a mobile entry data profile? I'd like to take a previously set up profile and change a couple steps only, and have both available as mobile data entry profiles.

How to text wrap and increase the text box size for "Description" text box in OpenGround Cloud Collector

I want the "USCS" and the "Legend Code" to always match so our drillers don't always have to put the same value in each box since our legend code will always match whatever they choose for the USCS.

Our drilling operations tend to be a bit remote, so internet connections/data connections are unreliable at best. Can the data collector log boreholes with no connection and just upload the data once internet is available?

Hi there, I'm looking to get all the borehole locations across all of the projects we have on the OpenGround server/database into one big table (ideally CSV), reformat them to be in the same location schema/datum, and then replace/update the entries in…

When importing csv file, it does not overwrite the empty cell if I have deleted an item EVEN if/when I select the box: Overwrite with empty values. What am I doing wrong? It updates the other changes to text, if not a deletion or a capitalization change…

I have a couple of projects imported that are for the same physical location and I'd like to merge the data into one project. I am trying exporting data now, but I am concerned about data loss due to imperfect mappings. Is there an in-software transfer…

I am aiming to do the following but not sure how best to achieve it - to be able to assign a visit number and date to a monitoring round and then be able to type in data in the same fashion (or easier) than in excel. - ideally this would have a field…

using OpenGround Cloud Launcher can login and screen states "authorising" but app fails to run - screen flashes but app does not appear and splash screen "authorising" disappears added %programdata%\Keynetix.Cloud\HoleBASE to path any assistance appreciated…

I am trying to make it so the BH IDs do not overlap when the holes are close together in a site plan. Is there a way of offsetting them so they do not do this? Also is it possible to change the font/boldness of the BH IDs?

Since AGS4.1 will be released shortly (04/12/2020), will there be support immediately for data received in this format for use in OpenGround? If not, when can we expect an update?

I am working on a Texas project and the Texas typically uses WINCORE software for their boring logs instead of gINT or OpenGround. I have a substantial number of borings I would like to import into OpenGround, but as far as I know, WINCORE only exports…