Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
OpenGround | gINT | Keynetix
  • Product Communities
OpenGround | gINT | Keynetix
    • Sign In
    • All tags
    • Troubleshooting
    • Data Collector
    • Getting Started
    • Launcher
    • Licence
    • Log
    • logging
    • new users
    • openground cloud
    • openground data collector
    • Professional
    • Project
    • User Management
    • Collect logs from Tablet

      Stephen Evason
      Stephen Evason
      I f OpenGround data collector app crashes or gives errors, you can get the error logs and send these error log files to support. First of all you need to go to: My Files > Select the 3 dots for Settings > Scroll down and tick the option for "Show…
      • over 1 year ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • A license for OpenGround Cloud is no-longer available message when running Professional

      Martyn Collis
      Martyn Collis
      When opening the OpenGround Professional, a message appears "A license for OpenGround Cloud is no-longer available" Check the user does not have an expiry date within Professional that has expired. Select, 'Manage Users', right click on the users…
      • over 1 year ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • Project not on the downloadable list in Data Collector

      Marie-Claude Dubé
      Marie-Claude Dubé
      In order to run efficiently, the Data Collector does not show the whole project list. It shows the projects that the user has access to and fit one of the following criteria:- 1) Is set as a Current Project for the User. 2) Has the "Active for Field…
      • over 1 year ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • View related content from anywhere
    • More
    • Cancel
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies