Issue Summary

Trouble connecting to @mis solution in OpenGround and you're sure your login details are correct, you may find the connection is blocked by a proxy.

Resolution

To fix this you will need to ask your IT to add the @mis URL to the Proxy Exception list.

The URL to add is;

https://myals.alsglobal.co.uk/atmis.v5

Other Workarounds

For further information about @mis please visit this page;

http://alcontrol.com/en/alcontrol-mis-pan-european