Each organization has one or more Bentley Account Administrators. Bentley Account Administrators are users within your organization who can set up connected users and assign them licences and permissions.
Login in and click on the "How are you CONNECTED?" link below your name on the https://connect.bentley.com/ page if you are unsure who your Bentley Account Administrator(s) are.
The Bentley Account Administrator has to ensure that
A user must have a Bentley Account before logging in to OpenGround. Users can be added by the Bentley Account Administrator using the User Management Console. Further Information
The OpenGround Launcher is downloaded from the Bentley Software Download center. Access to this resource is restricted to users with the "Product Delivery – Download" role so you will need to grant each user access to this role if you wish them to download the OpenGround Launcher themselves.
Alternatively, you can download the OpenGround Launcher and store it at a location that your users can access without accessing the Bentley Download Center.
The Bentley administrator for your organization should ensure that OpenGround users have access to the relevant licences. A Bentley administrator can access the following link to manage these.
If you have purchased licences from Virtuosity.com these can be assigned to each user using the information in the link below.
If you have been granted evaluation licences then these can be assigned to users using the steps outlined in the following link.