An OpenGround Admin user can add users to OpenGround and modify the configuration of an OpenGround instance. The Bentley team will set up the requested Admin users as part of your OpenGround Configuration, and these admin users will be able to set up additional users.
Each user of the OpenGround connected apps will need to have an account created on the OpenGround Instance.
A user account can be created by clicking on the "Create User" button in the System ribbon, while logged into OpenGround Professional as an admin user.
The create user form will then need to be populated. Ensure that the email address fully matches the one used for their Bentley Account to ensure that licences are able to be assigned.
A welcome email can be sent by clicking on the user(s) and then the "Welcome Emails" section of the ribbon.
Also note, that users may have access to more than one cloud and therefore may need to change the selection of the cloud in the Launcher or application to access the correct cloud.
A full explanation of how user roles work along with further information on how security roles work can be found at the following SIG recording;