<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>A license for OpenGround Cloud is no-longer available message when running Professional</title><link>https://communities.bentley.com/products/geotechnical1/w/openground-wiki/58072/a-license-for-openground-cloud-is-no-longer-available-message-when-running-professional</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>A license for OpenGround Cloud is no-longer available message when running Professional</title><link>https://communities.bentley.com/products/geotechnical1/w/openground-wiki/58072/a-license-for-openground-cloud-is-no-longer-available-message-when-running-professional</link><pubDate>Tue, 01 Feb 2022 15:13:23 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:6b342717-52d0-4dd1-97a6-691572eb59ae</guid><dc:creator>Martyn Collis</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/openground-wiki/58072/a-license-for-openground-cloud-is-no-longer-available-message-when-running-professional#comments</comments><description>Current Revision posted to OpenGround Wiki by Martyn Collis on 2/1/2022 3:13:23 PM&lt;br /&gt;
&lt;p&gt;When opening the OpenGround Professional, a message appears &amp;quot;A license for OpenGround Cloud is no-longer available&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;img alt=" " src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-06-06/pastedimage1643620627075v1.png" /&gt;&lt;/p&gt;
&lt;p&gt;Check the user does not have an expiry date within Professional that has expired.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Select, &amp;#39;Manage Users&amp;#39;, right click on the users account, select &amp;#39;Edit User&amp;#39;, if the account is expired, this will prevent a license to be obtained.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Here you can amend the date, or remove it completely.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;However if you get the message above while running the Launcher please see this article:&lt;/p&gt;
&lt;p&gt;&lt;a href="/products/geotechnical1/w/openground-wiki/55530/the-openground-launcher-says-no-licenses-are-available"&gt;https://communities.bentley.com/products/geotechnical1/w/openground-wiki/55530/the-openground-launcher-says-no-licenses-are-available&lt;/a&gt;&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: new users, Launcher, logging, Professional, Getting Started, User Management, Troubleshooting, openground cloud, Licence&lt;/div&gt;
</description></item><item><title>A license for OpenGround Cloud is no-longer available message when opening the Launcher</title><link>https://communities.bentley.com/products/geotechnical1/w/openground-wiki/58072/a-license-for-openground-cloud-is-no-longer-available-message-when-running-professional/revision/1</link><pubDate>Mon, 31 Jan 2022 09:20:17 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:6b342717-52d0-4dd1-97a6-691572eb59ae</guid><dc:creator>Melanie Towler</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/openground-wiki/58072/a-license-for-openground-cloud-is-no-longer-available-message-when-running-professional#comments</comments><description>Revision 1 posted to OpenGround Wiki by Melanie Towler on 1/31/2022 9:20:17 AM&lt;br /&gt;
&lt;p&gt;When opening the OpenGround Launcher, a message appears &amp;quot;A license for OpenGround Cloud is no-longer available&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-06-06/pastedimage1643620627075v1.png" alt=" " /&gt;&lt;/p&gt;
&lt;p&gt;Check the user does not have an expiry date within Professional that has expired.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Select, &amp;#39;Manage Users&amp;#39;, right click on the users account, select &amp;#39;Edit User&amp;#39;, if the account is expired, this will prevent a license to be obtained.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Here you can amend the date, or remove it completely&amp;nbsp;&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: new users, Launcher, logging, Professional, Getting Started, User Management, Troubleshooting, openground cloud, Licence&lt;/div&gt;
</description></item></channel></rss>