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    • What happens if a Practitioner License is left unassigned for OpenGround?

      Stephen Evason
      Stephen Evason
      See link below for details on unassigned licenses https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#what-happens-if-left-unassigned
      • 5 months ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • How do I assign a Practitioner License for OpenGround?

      Stephen Evason
      Stephen Evason
      To assign a Practitioner license, please see the link below https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#how-do-i-assign
      • 5 months ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • A license for OpenGround Cloud is no-longer available message when running Professional

      Martyn Collis
      Martyn Collis
      When opening the OpenGround Professional, a message appears "A license for OpenGround Cloud is no-longer available" Check the user does not have an expiry date within Professional that has expired. Select, 'Manage Users', right click on the users…
      • over 1 year ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • OpenGround Proxy Exception List

      Marie-Claude Dubé
      Marie-Claude Dubé
      If you find you're having issues connecting to the Launcher it could be IT need to add the following URL's to the proxy exception list depending on the region(s) you are connecting to. See the list below: proxy.eastus.openground.bentley.com…
      • 3 months ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • Unable to download Apps through the Launcher

      Roger Chandler
      Roger Chandler
      This could be caused by user rights and access to the apps. Please go to: https://connect.bentley.com/?showAdmin=true if this page is blank, then you are not registered on the system correctly and need your site administrator, to review your details…
      • over 2 years ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
    • Switch for silent installs of the OpenGroundCloud Launcher

      Melanie Towler
      Melanie Towler
      We are unable to provide MSI installers for the OpenGround Cloud software due to the way that the launcher handles installation and updates. However, if a user with a valid login, sends out a welcome email to a user, they will get a link to download the…
      • over 2 years ago
      • OpenGround | gINT | Keynetix
      • OpenGround Wiki
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