See link below for details on unassigned licenses https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#what-happens-if-left-unassigned

To assign a Practitioner license, please see the link below https://communities.bentley.com/communities/other_communities/licensing_cloud_and_web_services/w/wiki/44008/practitioner-licensing#how-do-i-assign

Before purchasing a tablet for OpenGround Collector, please validate the requirements: Minimum Requirements: 64-bit CPU and Android Android v.7 and up 2 GB RAM 1 GB Disk space 7 Inch screen size. The most important thing is to make sure…

When opening the OpenGround Professional, a message appears "A license for OpenGround Cloud is no-longer available" Check the user does not have an expiry date within Professional that has expired. Select, 'Manage Users', right click on the users…

OpenGround Bentley Communities Wiki https://communities.bentley.com/products/geotechnical1/w/openground-wiki Bentley Support Team https://apps.bentley.com/srmanager/ProductSupport OpenGround Bentley Communities Support Forum https://communities.bentley…

An OpenGround Admin user can add users to OpenGround and modify the configuration of an OpenGround instance. The Bentley team will set up the requested Admin users as part of your OpenGround Configuration, and these admin users will be able to set up…

The IT Managers will need to ensure the following items are completed: Install the OpenGround Launcher under a user account with Administrator privileges. Further information Download OpenGround Launcher Installing the OpenGround Launcher Troubleshooting…

Each organization has one or more Bentley Account Administrators. Bentley Account Administrators are users within your organization who can set up connected users and assign them licences and permissions. Login in and click on the "How are you CONNECTED…

This guide contains information to help you prepare to use OpenGround for the first time. You need to complete several tasks before successfully logging in to OpenGround for the first time. We recommend that you complete these steps while we process…