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<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Missing Project Data</title><link>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Missing Project Data</title><link>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data</link><pubDate>Thu, 18 Feb 2021 21:17:04 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8aa74108-517e-47ee-b9fb-74d98fbda9b1</guid><dc:creator>Kirk Johnson</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data#comments</comments><description>Current Revision posted to gINT | Keynetix Wiki by Kirk Johnson on 2/18/2021 9:17:04 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" /&gt;&lt;/b&gt;&lt;/h1&gt;
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&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;gINT Logs, gINT Professional, gINT Professional Plus&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Kathleen Holcomb, Bentley Technical Support Group&lt;/td&gt;
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&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Problem Description&lt;/h1&gt;
&lt;p&gt;We have seen these problems:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;I added data to my project.&amp;nbsp; After leaving and&amp;nbsp;returning to Input, the data I added is missing.&lt;/li&gt;
&lt;li&gt;I can open my gINT project or library, but in My Computer or Windows Explorer, when I browse to the folder&amp;nbsp;the file&amp;nbsp;is missing.&lt;/li&gt;
&lt;li&gt;On opening my project or library there is a message it is read-only.&amp;nbsp; No one else has this file open and the read-only property is not checked.&lt;/li&gt;
&lt;/ol&gt;
&lt;h1&gt;Reason&lt;/h1&gt;
&lt;p&gt;Prior to gINT V8i 08.3.x, gINT user files (project .GPJ&amp;#39;s, library .GLB&amp;#39;s, data template .GDT&amp;#39;s, etc.) were installed with the gINT program files under C:\Program Files or C:\Program Files(x86).&amp;nbsp; In Windows Vista and Windows 7, these locations often&amp;nbsp;have restrictions to prevent users from changing any files&amp;nbsp;stored there.&amp;nbsp; This can cause the above behavior. Please Move any gINT files out of the Program Files Directory.&lt;/p&gt;
&lt;h1&gt;Steps to Resolve&lt;/h1&gt;
&lt;p&gt;Any gINT files you will be editing need to be moved to a&amp;nbsp;different location, one where you know you have full control.&amp;nbsp; My Documents is often a good location if it is backed up regularly.&amp;nbsp; If not, then perhaps a network drive is best.&amp;nbsp;&amp;nbsp;Sometimes it can be tricky to find all the files, as Windows will often move or copy the files to a different hidden location.&amp;nbsp; If this is the case, it will appear to gINT as if the files are in C:\Program Files when they are actually in this hidden location.&amp;nbsp; To find this hidden location do an Internet search for &amp;quot;find virtual store&amp;quot; and&amp;nbsp;either &amp;quot;Windows 7&amp;quot; or &amp;quot;Vista&amp;quot;, appropriate.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, Problem Solving, gINT Professional&lt;/div&gt;
</description></item><item><title>Missing Project Data on Windows 7 or Vista</title><link>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data/revision/4</link><pubDate>Tue, 12 Nov 2013 17:34:54 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8aa74108-517e-47ee-b9fb-74d98fbda9b1</guid><dc:creator>Kathleen Holcomb</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data#comments</comments><description>Revision 4 posted to gINT | Keynetix Wiki by Kathleen Holcomb on 11/12/2013 5:34:54 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt="" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" height="60" /&gt;&lt;/b&gt;&lt;/h1&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;gINT Logs, gINT Professional, gINT Professional Plus&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows 7 32 bit, Windows 7 64 bit, Windows Vista 32 bit, Windows Vista 64 bit&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Kathleen Holcomb, Bentley Technical Support Group&lt;/td&gt;
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&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Problem Description&lt;/h1&gt;
&lt;p&gt;On Windows 7&amp;nbsp;and Vista, we have seen these problems:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;I added data to my project.&amp;nbsp; After leaving and&amp;nbsp;returning to Input, the data I added is missing.&lt;/li&gt;
&lt;li&gt;I can open my gINT project or library, but in My Computer or Windows Explorer, when I browse to the folder&amp;nbsp;the file&amp;nbsp;is missing.&lt;/li&gt;
&lt;li&gt;On opening my project or library there is a message it is read-only.&amp;nbsp; No one else has this file open and the read-only property is not checked.&lt;/li&gt;
&lt;/ol&gt;
&lt;h1&gt;Reason&lt;/h1&gt;
&lt;p&gt;Prior to gINT V8i 08.3.x, gINT user files (project .GPJ&amp;#39;s, library .GLB&amp;#39;s, data template .GDT&amp;#39;s, etc.) were installed with the gINT program files under C:\Program Files or C:\Program Files(x86).&amp;nbsp; In Windows Vista and Windows 7, these locations often&amp;nbsp;have restrictions to prevent users from changing any files&amp;nbsp;stored there.&amp;nbsp; This can cause the above behavior.&lt;/p&gt;
&lt;h1&gt;Steps to Resolve&lt;/h1&gt;
&lt;p&gt;Any gINT files you will be editing need to be moved to a&amp;nbsp;different location, one where you know you have full control.&amp;nbsp; My Documents is often a good location if it is backed up regularly.&amp;nbsp; If not, then perhaps a network drive is best.&amp;nbsp;&amp;nbsp;Sometimes it can be tricky to find all the files, as Windows will often move or copy the files to a different hidden location.&amp;nbsp; If this is the case, it will appear to gINT as if the files are in C:\Program Files when they are actually in this hidden location.&amp;nbsp; To find this hidden location do an Internet search for &amp;quot;find virtual store&amp;quot; and&amp;nbsp;either &amp;quot;Windows 7&amp;quot; or &amp;quot;Vista&amp;quot;, appropriate.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, SELECTsupport, Problem Solving, gINT Professional&lt;/div&gt;
</description></item><item><title>Missing Project Data on Windows 7 or Vista</title><link>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data/revision/3</link><pubDate>Tue, 12 Nov 2013 17:31:32 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8aa74108-517e-47ee-b9fb-74d98fbda9b1</guid><dc:creator>Kathleen Holcomb</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data#comments</comments><description>Revision 3 posted to gINT | Keynetix Wiki by Kathleen Holcomb on 11/12/2013 5:31:32 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt="" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" height="60" /&gt;&lt;/b&gt;&lt;/h1&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;gINT Logs, gINT Professional, gINT Professional Plus&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
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&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows 7 32 bit, Windows 7 64 bit, Windows Vista 32 bit, Windows Vista 64 bit&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Kathleen Holcomb, Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Problem Description&lt;/h1&gt;
&lt;p&gt;On Windows 7&amp;nbsp;and Vista, we have seen these problems:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;I added data to my project.&amp;nbsp; After leaving and&amp;nbsp;returning to Input, the data I added is missing.&lt;/li&gt;
&lt;li&gt;I can open my gINT project or library, but in My Computer or Windows Explorer, when I browse to the folder&amp;nbsp;the file&amp;nbsp;is missing.&lt;/li&gt;
&lt;li&gt;On opening my project or library there is a message it is read-only.&amp;nbsp; No one else has this file open and the read-only property is not checked.&lt;/li&gt;
&lt;/ol&gt;
&lt;h1&gt;Reason&lt;/h1&gt;
&lt;p&gt;Prior to gINT V8i 08.3.x, gINT user files (project .GPJ&amp;#39;s, library .GLB&amp;#39;s, data template .GDT&amp;#39;s, etc.) were installed with the gINT program files under C:\Program Files or C:\Program Files(x86).&amp;nbsp; In Windows Vista and Windows 7, these locations often&amp;nbsp;have restrictions to prevent users from changing any files&amp;nbsp;stored there.&amp;nbsp; This can cause the above behavior.&lt;/p&gt;
&lt;h1&gt;Steps to Resolve&lt;/h1&gt;
&lt;p&gt;Any gINT files you will be editing need to be moved to a&amp;nbsp;different location, one where you know you have full control, My Documents, for example.&amp;nbsp; &amp;nbsp;Sometimes it can be tricky to find all the files, as Windows will sometimes move or copy the files to a different hidden location.&amp;nbsp; It will appear to gINT as if the files are in C:\Program Files when they are actually in this hidden location.&amp;nbsp; To find this hidden location do an Internet search for &amp;quot;find virtual store&amp;quot; and&amp;nbsp;either &amp;quot;Windows 7&amp;quot; or &amp;quot;Vista&amp;quot;, appropriate.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, gINT Professional, SELECTsupport, Problem Solving&lt;/div&gt;
</description></item><item><title>Missing Project Data on Windows 7 or Vista</title><link>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data/revision/2</link><pubDate>Tue, 12 Nov 2013 17:31:10 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8aa74108-517e-47ee-b9fb-74d98fbda9b1</guid><dc:creator>Kathleen Holcomb</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data#comments</comments><description>Revision 2 posted to gINT | Keynetix Wiki by Kathleen Holcomb on 11/12/2013 5:31:10 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt="" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" height="60" /&gt;&lt;/b&gt;&lt;/h1&gt;
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&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;gINT Logs, gINt Professional, gINT Professional Plus&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows 7 32 bit, Windows 7 64 bit, Windows Vista 32 bit, Windows Vista 64 bit&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Kathleen Holcomb, Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;/table&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;Problem Description&lt;/h1&gt;
&lt;p&gt;On Windows 7&amp;nbsp;and Vista, we have seen these problems:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;I added data to my project.&amp;nbsp; After leaving and&amp;nbsp;returning to Input, the data I added is missing.&lt;/li&gt;
&lt;li&gt;I can open my gINT project or library, but in My Computer or Windows Explorer, when I browse to the folder&amp;nbsp;the file&amp;nbsp;is missing.&lt;/li&gt;
&lt;li&gt;On opening my project or library there is a message it is read-only.&amp;nbsp; No one else has this file open and the read-only property is not checked.&lt;/li&gt;
&lt;/ol&gt;
&lt;h1&gt;Reason&lt;/h1&gt;
&lt;p&gt;Prior to gINT V8i 08.3.x, gINT user files (project .GPJ&amp;#39;s, library .GLB&amp;#39;s, data template .GDT&amp;#39;s, etc.) were installed with the gINT program files under C:\Program Files or C:\Program Files(x86).&amp;nbsp; In Windows Vista and Windows 7, these locations often&amp;nbsp;have restrictions to prevent users from changing any files&amp;nbsp;stored there.&amp;nbsp; This can cause the above behavior.&lt;/p&gt;
&lt;h1&gt;Steps to Resolve&lt;/h1&gt;
&lt;p&gt;Any gINT files you will be editing need to be moved to a&amp;nbsp;different location, one where you know you have full control, My Documents, for example.&amp;nbsp; &amp;nbsp;Sometimes it can be tricky to find all the files, as Windows will sometimes move or copy the files to a different hidden location.&amp;nbsp; It will appear to gINT as if the files are in C:\Program Files when they are actually in this hidden location.&amp;nbsp; To find this hidden location do an Internet search for &amp;quot;find virtual store&amp;quot; and&amp;nbsp;either &amp;quot;Windows 7&amp;quot; or &amp;quot;Vista&amp;quot;, appropriate.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, gINT Professional, SELECTsupport, Problem Solving&lt;/div&gt;
</description></item><item><title>Missing Project Data on Windows 7 or Vista</title><link>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data/revision/1</link><pubDate>Tue, 12 Nov 2013 17:30:42 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8aa74108-517e-47ee-b9fb-74d98fbda9b1</guid><dc:creator>Kathleen Holcomb</dc:creator><comments>https://communities.bentley.com/products/geotechnical1/w/wiki/10335/missing-project-data#comments</comments><description>Revision 1 posted to gINT | Keynetix Wiki by Kathleen Holcomb on 11/12/2013 5:30:42 PM&lt;br /&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt="" src="/Other/Old_Site_Files/Bentley_Folders/m/support/17560/download.aspx" width="189" height="60" /&gt;&lt;/b&gt;&lt;/h1&gt;
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&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To&amp;nbsp;&lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;gINT Logs, gINt Professional, gINT Professional Plus&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;N/A&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Environment:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Windows 7 32 bit, Windows 7 64 bit, Windows Vista 32 bit, Windows Vista 64 bit&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Installation&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Subarea:&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Original Author:&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Kathleen Holcomb, Bentley Technical Support Group&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
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&lt;td style="text-align:right;"&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/td&gt;
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&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;&amp;nbsp;&lt;/h1&gt;
&lt;h1&gt;Problem Description&lt;/h1&gt;
&lt;p&gt;On Windows 7&amp;nbsp;and Vista, we have seen these problems:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;I added data to my project.&amp;nbsp; After leaving and&amp;nbsp;returning to Input, the data I added is missing.&lt;/li&gt;
&lt;li&gt;I can open my gINT project or library, but in My Computer or Windows Explorer, when I browse to the folder&amp;nbsp;the file&amp;nbsp;is missing.&lt;/li&gt;
&lt;li&gt;On opening my project or library there is a message it is read-only.&amp;nbsp; No one else has this file open and the read-only property is not checked.&lt;/li&gt;
&lt;/ol&gt;
&lt;h1&gt;Reason&lt;/h1&gt;
&lt;p&gt;Prior to gINT V8i 08.3.x, gINT user files (project .GPJ&amp;#39;s, library .GLB&amp;#39;s, data template .GDT&amp;#39;s, etc.) were installed with the gINT program files under C:\Program Files or C:\Program Files(x86).&amp;nbsp; In Windows Vista and Windows 7, these locations often&amp;nbsp;have restrictions to prevent users from changing any files&amp;nbsp;stored there.&amp;nbsp; This can cause the above behavior.&lt;/p&gt;
&lt;h1&gt;Steps to Resolve&lt;/h1&gt;
&lt;p&gt;Any gINT files you will be editing need to be moved to a&amp;nbsp;different location, one where you know you have full control, My Documents, for example.&amp;nbsp; &amp;nbsp;Sometimes it can be tricky to find all the files, as Windows will sometimes move or copy the files to a different hidden location.&amp;nbsp; It will appear to gINT as if the files are in C:\Program Files when they are actually in this hidden location.&amp;nbsp; To find this hidden location do an Internet search for &amp;quot;find virtual store&amp;quot; and&amp;nbsp;either &amp;quot;Windows 7&amp;quot; or &amp;quot;Vista&amp;quot;, appropriate.&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: installation, gINT Professional, SELECTsupport, Problem Solving&lt;/div&gt;
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