In order to troubleshoot a problem with the gINT for ArcGIS Toolbar, Technical Support may ask for an error log.
C:\Users\Public\Public Documents\Bentley\gINT\Settings.
In Windows XP, put it in
C:\Documents and Settings\All Users\Bentley\gINT\Settings.
Open ArcMap. Do the steps needed to create the error/problem. Close any error messages. Close ArcMap.
C:\Users\Public\Public Documents\Bentley\gINT\System\Settings.
In Windows XP, in
C:\Documents and Settings\All Users\Bentley\gINT\System\Settings.
It will be called gintlog_transmit_to_gint_product_tsg.txt. Send the log to Technical Support, as requested.
How To Turn on Error Logging in gINT