Product(s):	Keynetix
	Version(s):	1.0
	Area:	Assist

'The specified database is incompatible with this version' message appears when trying to run the HoleBASE SI Extension for Excel

Issue Summary

The following message appears where the version of the HoleBASE SI Extension for Excel does not support the current version of HoleBASE SI:

Resolution

The easiest solution to this problem is to ensure that both HoleBASE SI and the HoleBASE SI Extension for Excel are using the latest version of the software.

Other Workarounds

If an older version of the software is required for whatever reason then check the installers page to see what versions of HoleBASE are compatible for this release.