https://communities.bentley.com/products/geotechnical1/w/wiki/50143/keylab-windows-do-not-display-correctly-under-certain-circumstancesen-USTelligent Community 12https://communities.bentley.com/products/geotechnical1/w/wiki/50143/keylab-windows-do-not-display-correctly-under-certain-circumstancesWed, 10 Jun 2020 01:55:21 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:a2fccf4b-2543-4522-b9e8-fa00ea4dc15dwiki.authorhttps://communities.bentley.com/products/geotechnical1/w/wiki/50143/keylab-windows-do-not-display-correctly-under-certain-circumstances#commentsCurrent Revision posted to gINT | Keynetix Wiki by wiki.author on 6/10/2020 1:55:21 AM<br /> <table style="border:0px solid #dce5f0;background-color:#dce5f0;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>Keynetix</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>1.0</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Area:</strong></td> <td>Assist</td> <td></td> </tr> </tbody> </table> <br /> <p></p> <h1>KeyLAB Windows do not display correctly under certain circumstances</h1> <h2>Question</h2> <p>Sometimes the windows in KeyLAB change size so you cannot see the buttons to move past the window. The image below is an examples of the problem.</p> <p> <img src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-01-05/How-to-fix-the-size-of-some.png" style="width:376px;height:148px;" alt=" " /> </p> <p>How do I fix this?</p> <h2>Answer</h2> <p>To fix this problem you will need to go to the control panel and to display, the image below is the display settings. Click the blue text for Set a Custom Scaling Level. </p> <p> <img src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-01-05/How-to-fix-the-size-of-some_5F00_1.png" style="width:414px;height:355px;" alt=" " /> </p> <p>There will be a window which pops up (See below). The drop down list should be 100%, it might be that this isn&#39;t correct all you will need to do is set the drop down to 100%.</p> <p> <img src="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-01-05/How-to-fix-the-size-of-some_5F00_2.png" style="width:392px;height:283px;" alt=" " /> </p> <p>When you apply the settings you will need to log out and back into windows. </p> <p></p> <div style="clear:both;"></div> <div style="font-size: 90%;">Tags: Migrated</div>