Before a user can log in to CONNECT Editions of KeyLAB or HoleBASE, they must have a Bentley Account. Your Administrator or Co-Administrator will need to add them if they do not already exist using the user management console https://ims.bentley.com/usermanagement . If you do not have access to this link then you are not an Administrator or Co-Administrator and you will need to ask the person to help – a list of the people in your organization can be displayed using this link. https://connect.bentley.com/?showAdmin=true
If you do not yet have a Bentley account, please ask one of the Geotechnical Information management team to help and we will let you know who your Administrator or Co-Administrator are. https://apps.bentley.com/srmanager/ProductSupport
Users can be added manually or imported in.
If you have a large number of HoleBASE Users we recommend you export them as CSV and import them using the process highlighted in the Video on the Bentley User Registration page.
If you have a large number of KeyLAB users then please raise a support ticket as we can help you extract the list as an export option is not available.