gINT and HoleBASE Product Support
Following the gINT and HoleBASE product support announcement in January 2023 a Frequently Asked Questions document has been created to provide further details and outline migration options.
Please note you need to be signed into communities to download the FAQ document.
Both product lines will continue to be supported at the current level, with service requests handled daily and releases made available as required for critical enhancements and security updates.
The following table illustrates which software is currently supported and in which platforms that software is supported within.
Excel
Extension
Windows
10
Windows 11
Office
365
2019
2020
2021
2022
2023
64 bit
32bit
64bit
HoleBASE Professional /
HoleBASE Professional CONNECT Edition
HoleBASE Standard /
HoleBASE Standard CONNECT Edition
HoleBASE Data Entry CONNECT Edition
HoleBASE Template Studio CONNECT Edition
HoleBASE Excel Extension CONNECT Edition
HoleBASE Civil 3D CONNECT Edition
KeyLAB CONNECT Edition
The following table indicates what versions of SQL Server are supported by which products.
Limited Support indicates that no further development is planned for these, however workarounds and solutions will be provided where possible.
No longer supported indicates that the software has now been retired with no further development planned. Support will no longer be available.
N.b. This list is not all inclusive.
Please contact the support team for any clarification or queries with the above.