Bentley Communities
Bentley Communities
  • Site
  • User
  • Site
  • Search
  • User
OpenGround | gINT | Keynetix
  • Product Communities
OpenGround | gINT | Keynetix
gINT | Keynetix Wiki Supported Platforms
    • Sign In
    • -gINT | Keynetix Wiki
      • +gINT
      • +gINT Collector
      • +gINT Civil Tools
      • -Keynetix
        • +Installing or Upgrading to CONNECT Edition
        • +Archive Webinars
        • +HoleBASE
        • +HoleBASE Civil Extension
        • +HoleBASE Data Entry
        • +HoleBASE Excel Extension
        • +HoleBASE Template Studio
        • +KeyAGS
        • +KeyLAB
        • +Keynetix Component Downloads
        • +Working from Home with Keynetix Products
        • Hardware Specifications and Recommendations
        • Supported Platforms

     
     Questions about this article, topic, or product? Click here. 

    Supported Platforms

    gINT and HoleBASE Product Support

    Following the gINT and HoleBASE product support announcement in January 2023 a Frequently Asked Questions document has been created to provide further details and outline migration options.

    Please note you need to be signed into communities to download the FAQ document.

     

    Fully supported indicates any software or platform that Bentley-Keynetix are currently and proactively developing and supporting. This means that there will be frequent updates for these which are fully tested.

    The following table illustrates which software is currently fully supported and in which platforms that software is supported within.

         

     

    Excel

    Extension

    Autodesk Civil 3D

    Windows

    10

    Windows 11

    Office

    365

    2019

    2020

    2021

    32bit 64bit

    64 bit

    32bit

    64bit

     

    64bit

     

    64bit 64bit

    HoleBASE Professional /

    HoleBASE Professional CONNECT Edition

            

    HoleBASE Standard /

    HoleBASE Standard CONNECT Edition

            
    HoleBASE Data Entry Module /

    HoleBASE Data Entry CONNECT Edition

            
    HoleBASE Template Studio /

    HoleBASE Template Studio CONNECT Edition

            
    HoleBASE Extension for Microsoft Excel /

    HoleBASE Excel Extension CONNECT Edition

           
    HoleBASE Extension for AutoCAD Civils /

    HoleBASE Civil 3D CONNECT Edition

         
    KeyLAB2 /

    KeyLAB CONNECT Edition

          

    Microsoft SQL Server Support

    The following table indicates what versions of SQL Server are supported by which products.

      Microsoft SQL Server Version
    2016 2017 2019
    HoleBASE 
    KeyLAB 2

    Limited Support Software and Platforms

    Limited Support indicates that no further development is planned for these, however workarounds and solutions will be provided where possible.

    • Microsoft Office 2007, 2010, 2013
    • Microsoft SQL Server 2008
    • KeyAGS

    No Longer Supported Software and Platforms

    No longer supported indicates that the software has now been retired with no further development planned. Support will no longer be available.

    • HoleBASE 3.1
    • HoleBASE Reporter
    • Vforms
    • KeyHOLE
    • KeyLAB 1
    • MonitoringPoint
    • Windows XP
    • Windows Vista
    • Windows CE
    • Microsoft Office 2003
    • Microsoft Office 2007
    • Microsoft Office 2013
    • AutoCAD (All)
    • AutoCAD Map (All)
    • AutoCAD Civils 2012
    • AutoCAD Civils 2013
    • AutoCAD Civils 2014
    • AutoCAD Civils 2015
    • AutoCAD Civils 2016
    • Microsoft SQL Server 2005

    N.b. This list is not all inclusive.

    Please contact the support team for any clarification or queries with the above.

    • Share
    • History
    • More
    • Cancel
    • Stephen Evason Created by Bentley Colleague Stephen Evason
    • When: Mon, Jun 15 2020 11:41 AM
    • Marie-Claude Dubé Last revision by Bentley Colleague Marie-Claude Dubé
    • When: Tue, Feb 28 2023 10:55 AM
    • Revisions: 13
    • Comments: 0
    Recommended
    Related
    Communities
    • Home
    • Getting Started
    • Community Central
    • Products
    • Support
    • Secure File Upload
    • Feedback
    Support and Services
    • Home
    • Product Support
    • Downloads
    • Subscription Services Portal
    Training and Learning
    • Home
    • About Bentley Institute
    • My Learning History
    • Reference Books
    Social Media
    •    LinkedIn
    •    Facebook
    •    Twitter
    •    YouTube
    •    RSS Feed
    •    Email

    © 2023 Bentley Systems, Incorporated  |  Contact Us  |  Privacy |  Terms of Use  |  Cookies