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gINT | Keynetix Wiki Cannot locate library message on opening gINT - August 2020
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    Cannot locate library message on opening gINT - August 2020

    If you have recently started receiving a message that says cannot locate library and you then browse to the library and are unable to click on it this is most likely due to a Microsoft Update from early August 2020.

    This Microsoft update causes an issue with the Microsoft Access Database engine 32-bit that gINT requires.

    Two Options to Reinstall the Access Database engine 32-bit

    1.Goto control panel programs.

    Find the Microsoft Access database engine… Select it and run repair

    2. Let gINT Reinstall the Access Database engine 32-bit

    First make sure there are not any gINT processes running in task manager. If so end them.

     

    Then uninstall gINT and  also uninstall the access 2010 redistrib 32 bit from control panel. If you have 2 redistributables , the smaller one is usually the 32 bit one.

     

    You will probably need to reboot. After reboot reinstall gINT. It should prompt the install of the prerequisite Access 2010 redistrib 32 bit…. let the program reinstall it.

     

    Then you may be prompted to reboot again after install.

     

    Then reopen gINT.

    Below shows the Access Database engine in control Panel

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    • Kirk Johnson Created by Bentley Colleague Kirk Johnson
    • When: Wed, Aug 12 2020 3:35 PM
    • Kirk Johnson Last revision by Bentley Colleague Kirk Johnson
    • When: Thu, Oct 15 2020 2:48 PM
    • Revisions: 3
    • Comments: 0
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