The OpenGround Data Collector allows you to create data entry profiles for tablet devices. It is a vital tool for the onsite engineer or driller.
To find out more about the product we recommend that you visit the Data Collector User Guide on Bentley Docs
If you are setting up new profiles then the following resources on the Wiki may be useful.
If you have a problem with the software then please log a support ticket using the Product Support page - please select "OpenGround Cloud Data Collector" in the product dropdown list as this will ensure that the ticket gets assigned to the correct team and will speed up your response.