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gINT | Keynetix Wiki "Path/file access error" on opening gINT
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    "Path/file access error" on opening gINT

       
      Applies To 
       
      Product(s): gINT Logs, gINT Professional, gINT Professional Plus
      Version(s): 8.x
      Environment:  N/A
      Area:  N/A
      Subarea:  N/A
      Original Author: Kathleen Holcomb, Bentley Technical Support Group
       

     

     

     

     

     

     

     

    Error or Warning Message

    "Path/file or access error" on opening gINT.

    Explanation

    This is almost always a permissions problem.

    How to Avoid

    gINT 8.3

    Users need full control of files in 2 places:

    Windows 7 and Vista:

    • C:\Users\Public\Documents\Bentley\gINT
    • C:\Users\<user_login_name>\AppData\Local\Bentley\gINT

    Windows XP:

    • C:\Documents and Settings\All Users\Bentley\gINT or C:\Documents
    • C:\Documents and Settings\<user_login_name>\Local Settings\Application Data\Bentley\gINT

    Note: some folders may be hidden.

    In rare cases gINT has needed to be run as administrator.

     

    gINT 8.2 and earlier

    gINT needs to be run as administrator. 

    Grant user full control to the 2 folders where gINT is installed.  User will need full control for all the sub-folders, except for the BIN folder. The path will vary, depending on the build of gINT and the operating system.

    The first folder will be found in one of these places:

    C:\Program Files\Bentley\gINT or C:\Program Files (x86)\Bentley\gINT or C:\Program Files\gINT or C:\Program Files (x86)\gINT

    This is the second place users need full control:

    C:\Program Files\Common Files\gINT Software or C:\Program Files (x86)\Common Files\gINT Software

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    • Kathleen Holcomb Created by Kathleen Holcomb
    • When: Wed, Oct 2 2013 7:54 PM
    • Kathleen Holcomb Last revision by Kathleen Holcomb
    • When: Fri, May 29 2015 11:49 AM
    • Revisions: 4
    • Comments: 0
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