Benefits of Using Customer Meters in your Hydraulic Model

Part of the Hydraulics and Hydrology Video Series (more info)

Do you want to be able to track each individual customer meter demand in your hydraulic model? Would you like to able to identify the customers that are effected by a simulated event such as a contamination? Did you know that the Customer Meter element in WaterGEMS and WaterCAD can be used to do this? To learn more, watch this short video. The video covers the following:

  • Importing Customer Meters from an external data source
  • Assigning Customer Meter demands to junctions with Loadbuilder
  • Using Queries to select customer meters associated with junctions that get water from a contaminated tank
  • Using the External Customer Meter Data feature to show details (such as address) for affected customers

Applicable products/versions:

  • WaterCAD and WaterGEMS: V8i SELECTseries 5 and higher (

This video is part of a growing library of useful information designed to provide effective tips and information about time-saving product features within Bentley’s Hydraulics and Hydrology products. Be sure to check back frequently to view the latest video. Better yet, subscribe to this blog by turning Notifications On.

Scott Kampa
Senior Technical Support Engineer
Bentley Systems, Inc.

See Also

Customer Meter Elements and the External Customer Meter Data Manager

Pressure or other results at customer meter elements

Improved hydraulic modeling of customers and their water demands (Webinar recording)