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Unable to open a new service request

I have been trying to open a new service request with the Bentley online services. When I click the " new service request" I get a "502 Bad Gateway error."

The IT department says this error is caused by the Bentley side of things and is not an error that the IT department can fix. 

Can you please let me know if this is true? If this is true, how do I go about correcting this error.

Thanks,

Indu Appan

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  • Hello Indu,

    I see that you could create a service request successfully.
    But you could ask your queries of forum itself, where you get benefit of getting answers from multiple experienced people, which saves time and you get more knowledge about the product.

    Regards,

    Sushma Choure

    Bentley Technical Suppport

Reply
  • Hello Indu,

    I see that you could create a service request successfully.
    But you could ask your queries of forum itself, where you get benefit of getting answers from multiple experienced people, which saves time and you get more knowledge about the product.

    Regards,

    Sushma Choure

    Bentley Technical Suppport

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