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Scada element graph problem

Hi,

I'm using Scada element in Sewergems to compare my results with field data. Unfurtunately when I graph all my Scada element only 24h is shown but the calculation options are set to 48h. I'm using SWMM solver and end date\ end time for duration type . I looked at the data in the graphs and there is 48h data (see below).

Do you know why ?

Thank you

Marie-Joelle

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  • Hello Marie, 

    I could reproduce the issue that you mentioned historic data is not visible half of the time in graph of SCADA signal element, though date and signal information is correct. Will update further on the progress as i work on it.

    If I am selecting any other time like 24 hours,  in calculation options then graph is seen properly, problem is seen for 48 hours.

    Regards,

    Sushma Choure

    Bentley Technical Suppport

  • Hello Sushma,

    We did install Sewergems 32-bit, but when I'm trying to use Scada signal, this error message appears : This file requires the Microsoft Access Database Engine 2010 (64-bit) to be installed. Please contact your systme administator. Since I can't use the scada signal, I'm wondering do you have any update on this problem ?

    Thank you

    Marie-Joelle

  • Hello Marie-Joelle,

    You are likely using the 64-bit version of SewerGEMS still (the 32-bit and 64-bit installation files on the software fulfillment page on Bentley's website include both the 32-bit and 64-bit versions).

    Try browsing to C:\Program Files (x86)\Bentley\SewerGEMS and open SewerGEMS.exe. This is the 32-bit version of SewerGEMS. See if the issue still occurs. This link has more information on this. 

    Regards,

    Scott