So I'm working on a unidirectional flow project and I have trouble approaching this project.
I've encountered two problems and I don't know how to go about it.
1) there's one account and 2 uses (indoor and irrigation), should I combine the two? or should I use one as opposed to the other?
2) the other problem is almost the complete opposite, I have two accounts that corresponds to the same address.
If anyone could give me a couple pointers that would be greatly appreciated!
Thank you so much in advance!
Bentley Technical Suppport
You mentioned that this is for a "unidirectional flow" project - are you referring to a unidirectional flushing simulation, in which one or more hydrants are opened along with closure of one or more valves?
Your questions seem to be about demand loading - are you concerned about accurate placement of demands such that pipe velocities are accurate during a unidirectional flushing event?
Regarding the two accounts corresponding to the same address - what is your specific concern about this? I assume that there are two separate water meters at this particular address, which supply different purposes for whomever resides at the address. For demand loading purposes, it sounds like you could model this as two separate Customer meter elements with the corresponding metered flow, connected to a single junction at the location where the customer ties in to the water main. Or, you could model them as two separate demand entries on that junction.
Jesse DringoliTechnical Support Manager, OpenFlows ProductsBentley Communities Site AdministratorBentley Systems, Inc.
Sushma and Jesse,
Thank you for replying to Huy's question.
Huy and I work together and we are going to import billing data as customer meter elements.
Q. 1 When a consumer has one account number and one address, but two meters - one for indoor use and another for irrigation, could we import them as two separate customer meter elements, like Jesse mentioned in your reply? For now, we're planning to import 'Account Number', which is associated with each meter as 'Billing ID' in WaterGEMS. As long as two customer meter elements have different ID number given automatically during the import process, can they have the same Billing ID?
Q. 2 If we have several customer accounts on the same address, separate customer meter elements are created, but shown on the same spot, correct?
Thank you so much for your response in advance!
Here is detailed information about customer elements, for your reference.
Customer Meter Elements and the External Customer Meter Data Manager
Answer Verified By: Jesse Dringoli
Thank you so much for your reply.