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"Only one gutter is allowed to come out of a catch basin" error.

On validation I get the "Only one gutter is allowed to come out of  a catch basin" error. I checked all the structure rim elevations as suggested but I still get the error. The elevation of the rims is coming from the finished surface that I am using to insert the structures.

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  • Hello Asinati,

    Did you  place two gutters on top of each other?

    If there is a gutter leading to the catch basin, and another gutter leaving the catch basin, make sure the rim elevations of the catch basins have correct elevations. It sounds like you already did this.

    Could you provide your model files so we can provide specific advice please?

    Sharing Hydraulic Model Files on the Haestad Forum

     

    Regards,

    Craig Calvin

    Bentley Technical Support

  • I am trying to upload the file as a zip file here but I'm having issues. Is there a way I can use connection client to upload the file instead.

  • Hello Asinati, 

    Using connection client you can create a service request and submit the model files along with that, which is a separate support way.

    However if you are having issues with uploading model files here on Communities using link provided by Craig please try using different browser. Or you can also send the model files with the help of private message here, hover over the name of colleague and click on send private message and attach your model files there and then notify that you have uploaded the files. 

    Regards,

    Sushma Choure

    Bentley Technical Suppport

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  • Hello Asinati, 

    Using connection client you can create a service request and submit the model files along with that, which is a separate support way.

    However if you are having issues with uploading model files here on Communities using link provided by Craig please try using different browser. Or you can also send the model files with the help of private message here, hover over the name of colleague and click on send private message and attach your model files there and then notify that you have uploaded the files. 

    Regards,

    Sushma Choure

    Bentley Technical Suppport

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