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is pondpack still a product ?

i am using an older version of pondpack. i trying to find out if recent improvements to the software has made output and printing earier and more effiecient. If so i would like to know how?

david Perrings

  • Jesse,

    Thanks for your reply. The first thing i will do is to see if i have the same issue with printing to adobe. It makes since to print ot adobe first anyway. 

    what exactly do you mean "try upgrading" ?

    Is there a way to test out a trial version ?

    Your statement above about  "No training is required as the new version is the same as the one you were using before," does not provide any incentive to upgrade. 

    David

  • what exactly do you mean "try upgrading" ?

    By upgrading I meant upgrade your PondPack 08.11.01.56 to the latest version, 10.02.00.01 (CONNECT Edition). However, I see now that your organization (based on the email address associated with your Communities account) appears to still be Non-SELECT, so upgrading would not be available until you cover your license under SELECT.

    Is there a way to test out a trial version ?

    There isn't a separate trial version of 10.02.00.01 - whether or not you have access to a newer version depends on the permissions associated with your account (whether or not you can download it), and download permissions would require a SELECT subscription. I will contact your Bentley Account manager regarding this and will contact you separately if a trial download of the new version can be arranged. If your organization had SELECT, you would be able to upgrade without needing to use a trial.

    Your statement above about  "No training is required as the new version is the same as the one you were using before," does not provide any incentive to upgrade. 

    Other incentives to upgrade include:

    • Potential fix to the problem in question, plus other improvements and fixes made since 08.11.01.56.
    • Newer licensing, with better security, better ability to track and monitor usage among other benefits (mostly applicable if you had SELECT and multiple users accessing the license). See more in the link previously provided.
    • Earned Value Discount (EVD) on SELECT subscription for being on CONNECT Edition. More information on EVD here.
    • Compliance with the Bentley Support Policy, which dictates that support for PondPack 08.11.01.56 is expiring on July 1st of this year, and discontinued on January 1st, 2021. For more information on the support policy and "expired" vs. "discontinued", see the following resources:


    Regards,

    Jesse Dringoli
    Technical Support Manager, OpenFlows
    Bentley Communities Site Administrator
    Bentley Systems, Inc.