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to Service Request 7001027459 Civil Storm Crash

 Hi Could you please, Look into the issue whenever I run the model, huge network, its failing. Error is shown as in the image.

Model files are uploaded at https://bentley.sharefile.com/share/upload/960be9c4902a4d7b

Could you please revert me at Dharmendra.CN@arcadis.com

Regards

Dharmendra

  • Hello Dharmendra, 

    Thank you for uploading model files. 

    This issue is being worked on through service request, will post it here but for benefit of other users. 

    Regards,

    Sushma Choure

    Bentley Technical Suppport

  • Hello Dharmendra, 

    I couldn't reproduce the error with your model with latest version, which is being used by you as well. I computed single scenario and in batch as well. Model is large with small  routing time step, increasing routing time step would help a bit. 

    There could be issues with output files or with .stsw file, please try following. 

    • Compact database, File>Database utilities>Compact Database
    • Copy only .sqlite & .stsw.sqlite files to a new folder and open model from new location.
    • File>Import>CivilStorm Database into a new file.

    Regards,

    Sushma Choure

    Bentley Technical Suppport

  • Hi Dharmendra,

    I think Sushma means to copy only the .stsw and .stsw.sqlite files into a new/empty folder and open the model from that new location and see if it computes without crashing.

    Thank-you,
    Larry