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Model File not Opening correctly

Hello,

I received a model from a client for WaterGEMs and i have two things happening depending on which of their models i attempt to open. The first is when i open the model from February and it loads fine and when i try to run it says validate. Once i validate the model i get the following screenshot.

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The other model they sent when i try to open it yields the following results:

My company has assured that i have the newest version of WaterGEMs installed however

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