Dear Bentley Team,
Very frequently we are getting notification for updation in connection client for updating "Connection client/waterGEMS/HAMMER", i am not able to install on my system with out IT dept access , as we are doing work from home & our IT dept not able to do this updation frequently, I request you to provide any solution for auto updation, so that software itself will automatically update/install when required.
Thank you
Hello Jayakanthan,
Generally in organizations IT department has control over what updates to be pushed or installed on all systems like in your case, as admin access is required for installations.
We generally prefer the user to have control over what updates of WaterGEMS or connection client should be installed on your systems, as it is preferable in may scenarios to not have auto update system.
It could happen that your software is auto upgraded bur your client is still using old version. So to avoid any version issues while working on a project it is preferable to install product upgrades manually through connection client or have your IT install them by confirming with actual user.
In connection client, whenever you see an update e.g. of WaterGEMS and you click on install selected, all the process in done automatically in the background and you dont need to uninstall existing version and install new version manually. Or it could be better for you to have control over system in current situations since you are WFH, if IT allows.
About the error that you are getting, a system reboot should help with the issue, please see below wiki for that.
Error During Installation of Application from the CONNECTION Client
Regards,
Sushma Choure
Bentley Technical Suppport
Thank you for your reply.
After restart of the system also error is showing, anyhow I will check with our IT team.
One more thing, within 3 months i think we have updated two times. We are updating whenever connection client is showing for new updates, if we know what are the major changes done by Bentley from previous version to new version that will be helpful for us. For example, if Bentley changed anything in pump or Air valves, Surge vessel, control valves etc, if we know those changes then that it will be easy for us to absorb things while doing simulation.
Any major change is always documented in the What's New articles for those products.
See the latest "What's New" articles for our water products (WaterGEMS, WaterCAD and HAMMER);
What's New in WaterGEMS, WaterCAD, and WaterOPS CONNECT Edition Update 3 - Build 10.03.01.08
What's New in HAMMER CONNECT Edition Update 3 - Build 10.03.01.08
Whenever we release a new version we post these articles on the forum and blogs for visibility to all our users who visit the forum and go through the blogs.
If you want to be alerted when a new version is available see the article below;
How to receive alerts on new version availability?
Hope this helps.
Yashodhan Joshi
Thank you for your reply
This information will be helpful for us.