Is there a way to downgrade the software version of Civilstorm from Update 3 going back to Update 2?
A previous project was created using Update 2 version of the Civilstorm.
I updated the software to Update 3 because there was a notification to update.
However, the same project returned and using Update 3 software there are excessive floods. Therefore how can I change the software version? Thanks
Could you please elaborate about excessive floods seen in results of update 3? Do you mean that you ran the model which was last opened and computed in update 2 with no changes made in update 3 and you still you see difference in the results?
Are there any other user notifications , high continuity error in the model after computing?
You can be provided with download link of previous version, could you please let us know exact version of Connect edition update 2 of CivilStorm?
We can then provide you download link of old version via service request.
However please note that once the project / model is saved in higher version, the same model cannot be directly opened in the lower version,e.g. from update 2 into update 2. You would need to export it as SWMM file or shapefiles, provided you have backup of the model saved elsewhere.
Model backward / forward compatibility
Bentley Technical Suppport
Could you please elaborate about excessive floods seen in results of update 3? Do you mean that you ran the model which was last opened and computed in update 2 with no changes made in update 3 and you still you see difference in the results? - Yes, this is what happened. With the original model (saved using Update 2) there were no flood in 5YR storm. However, when the same model is opened and ran using Update 3 software, there were 50+ floods occurred.
In the original model, the continuity error is about 10%.
How can I get the download link for the old version? I saved the model (created using Update 2 version) before opening and saving it using Update 3 version therefore I have back-up copy.
Version was 10.00.17.10 when I used Update 2 Civilstorm. Thanks
Is it possible for you to upload model files for our testing, we would like to compare the results between these two versions?
Sharing model files.
We will provide you the download link via service request.
Please see attached 2 models. one using Update 2, and the other Update 3.
I tried attaching via file upload but it is failing.
Please refer to scenario 5YR SCS Type 2.
May I know how to create a service request? Apologies I haven't done that in the past. Thank you for your assistance.
In order to create a Service Request, please visit https://connect.bentley.com and log in.
Then look for the tile below to take you to the Service Request Manager.