I have created a model in PondPack Connect Edition, but now when I attempt to open the Storm Data or Global Storm Data options in the Components tab, the program locks up and crashes. Any suggestions for solve this problem and allow me to access my design storms to modify the current storms and/or create a new storm event?
Thanks.
Larry
Hello Larry,
Could you please confirm if PondPack crashes for a single model or for all the models? Please check with sample models located at C:\Program Files (x86)\Bentley\PondPack\Samples.
If it is model specific issue then please try following,
If required upload model files for our testing (.ppc and .ppc.mdb files, zipped ).
Sharing model files.
Reinstall or repair would not harm your existing model files, if the above doesn't help then please perform repair / re-installation.
Regards,
Sushma Choure
Bentley Technical Suppport
Hi Larry,
We also recommend you backup your files (including the .bak files) before doing the compact.
Rob.