Hello Craig,
Could you please try following to see if that helps with the error?
Also send us the error log file, which can be located at the bottom of "H&H-SewerGEMS stopped working". At the end of this error message window click on more details, which will open the error log file.
About scale of the profile, do you mean when you change the scale at axis options, nothing changes ? Is it model specific?
To use the scale you need to use scaled option while printing, see more details below.
How to change the scale of the plan view printout
Regards,
Sushma Choure
Bentley Technical Suppport
To add to Sushma's reply -
Craig, I assume you are referring to the "standard" profiles (not the Engineering style profiles) and that you are changing the scale under Chart Settings > Axis Options. If so, this does indeed apply to the plot scale, in the same way that the scale option found under File > Options > Drawing only impacts the plan view print-out as described in the article Sushma mentioned. So, you should indeed see a change in the print preview generated from the profile.
Regarding the crash when trying to print or export to DXF, I was not able to reproduce this in a sample file in the latest version of SewerGEMS (10.03.01.08). In addition to the suggestions mentioned by Sushma, please try this in a sample file (found in the "Samples" folder within the SewerGEMS installation folder) and check your version number (File > Help > About) and consider upgrading if you're using an older version.
Jesse DringoliTechnical Support Manager, OpenFlowsBentley Communities Site AdministratorBentley Systems, Inc.