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H&H-WaterGEMS has stopped working error

Hello,
I am trying to create pump controls in my model, but when I open the control window I get an error message of "H&H WaterGEMS stopped working." I sent the error log but have not heard anything to resolve this issue. I tried restarting the program, saving the file under a new name, and restarting my device but nothing seemed to fix it. It only occurs with two of the models I am working on, the others have been operating fine. I am using version 10.00.03.69 and was not having this issue yesterday while working on the model. If you could offer some guidance I would appreciate it.