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loadbuilder

every time i try to use loadbuilder it brings the "attempted to read or write protected memory", help please!!!!!

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  • Hello Eric,

    Is this happening for a specific shapefile or LoadBuilder data you have? If this is happening for a particular model, please try the troubleshooting steps below;

    1. Try compacting the database: Go to File > Database Utilities > Compact Database. Choose the database (.wtg.sqlite file) of your model and compact it. Then reopen the model and check if the crash occurs. More information on this can be found in this article; Compacting a database for optimal performance and general troubleshooting

    2. Try separating the model files: Copy and Paste the model files (.wtg and .wtg.sqlite) into a separate folder and try to open the model from there (double click the .wtg file). See if this helps.

    3. Delete the associated .dwh file with the project. This can rule out issues with corruption of .dwh file.

    If none of the options work, we would need to take a look at the model files and understand the steps you are following to recreate this error. See the below article for sharing hydraulic model files on the forum;

    Sharing Hydraulic Model Files on the OpenFlows | Hydraulics & Hydrology Forum

    Let me know if this helps.


    Regards,

    Yashodhan Joshi

  • I am making a network model,so what i'm trying to do is import demand with a shapefile that t created in arcgis  using load builder

    =>about the shapefile,the type is autocad shape source

Reply Children
  • Hello Eric, 

    From the screenshot it appears that you have prepared billing meter data shapefile in ArcGIS, please confirm that you have prepared the billing meter shapefile per following format. Also all the supporting files of shapefile should be present in model folder. 

    Ex3_Billing_Meters.zip

    Read about Loadbuilder methods and the required data using below mentioned wiki. 

    How do each of the LoadBuilder methods work? 

    Else as mentioned by my colleague Yashodhan, please upload model files for our review, as this error is rarely seen with Loadbuilder. 

    Also make sure that model files and shapefiles are stored in the folder which you have access to (i.e. read, write).

    Regards,

    Sushma Choure

    Bentley Technical Suppport

  • zip document you uploaded worked perfectly,so what is wrong with my billing meter and how do i prepare my billing meter?!!!

  • Hello Eric,

    That would depend upon in what format have you received billing meter data? Is it a spreadsheet? If yes the convert it into point shapefile using ArcGIS and make sure it has fields like object ID, demand, demand type etc. like the provided billing meter shapefile. 

    You can generate the service area using the Thiessen polygon tool available in the product. Whatever billing meter points fall within the service area will be added as a demand to that service area’s corresponding junction as explained in Loadbuilder wiki provided to you. 

    Hope this helps. 

    Regards,

    Sushma Choure

    Bentley Technical Suppport