.srw files not opening

Question

Hi! 
 I have several .srw files received from client that I can't open. I have seen this topic in several discussions but couldn't really find the solution. The message I am getting is the following "Database format not recognized or read-only. It could not be opened." This shouldn't be a problem of corrupted files as the same message appears for all the .srw files. Can someone help me? 
 Thanks

Sushma Choure · Answer

Hello Lisa, 
 SewerGEMS / SewerCAD > Open existing file > locate the folder location, from that select the .swr file then you should be able to open it. 
 
 See below wiki for details on this. 
 Opening old StormCAD .STM or SewerCAD .SWR files 
 If this doesn't help then if required you may upload model files for our testing. 
 Sharing model files.

Jesse Dringoli · Answer

Lisa, I was able to open your .SWR file without a problem in the latest version of SewerCAD (10.03.02.04). Are you using SewerCAD or SewerGEMS? Which version? (check under File > Help > About). 
 The following article has some tips for how you can open a .SWR if you encounter the "database format not recognized" error: Opening old StormCAD .STM or SewerCAD .SWR files 
 I am also attaching a zipped copy of the model. You will need either SewerCAD or SewerGEMS 10.03.02.04 in order to open it. If needed, instructions for upgrading are here: Downloading OpenFlows Software 
 If you are not able to upgrade, let me know what version you need it saved in. 
 Contract1_ConvertedToSewerCAD10.3.2.zip

Jesse Dringoli · Answer

Hi Lisa, 
 Just to clarify - there was a converted model attached to my previous reply, based on what you had sent us. It sounds like you actually have more models to convert? If so, you can send them in one zip file and I will convert them (assuming there is a reasonable number to convert). Use the secure upload method described here if the ZIP is too large to attach directly to your reply. 
 I am not certain why some users need to use the 32-bit version to convert these old models. It is possible that reinstalling the software may help. 
 Lisa Dias said: Also, when opened, the file name is changed to "Untitled1.stsw". 
 Once opened I can "save as" and from then on I can open them in the 64-bit version. 
 This is expected - since the new version uses a different file format, you must re-save in the new version, choosing a desired file name.

Jesse Dringoli · Answer

Hi Lisa, 
 I am not sure why you are seeing the difference in behavior between the 32 and 64-bit versions or why some won't open at all, or why some take a long time to open. When opening a .SWR file, SewerCAD will use the files in the following folder to perform the conversion: 
 32-bit version: C:\Program Files (x86)\Bentley\SewerCAD\SewerCADImport 64-bit version: C:\Program Files (x86)\Bentley\SewerCAD\x64\SewerCADImport 
 Please check to see if you have files in these folders - there should be about 86 items in each. If the folder is missing or the count is different, it is possible that your computer is blocking these from being installed. This could be due to security or antivirus software that you have running. In particular, check if the file called SWRCsys.exe is present, as that is most likely to be blocked. If you find that this is the case, you may need to consult with your IT/Helpdesk to place an exception for these folders, or temporarily disable the offending software while you reinstall SewerCAD to reinstate these files. 
 Also, ensure that you open SewerCAD (or SewerGEMS) by right clicking on the shortcut and choosing "Run as Administrator". It is possible that permissions may be related if the software is not opened with full rights. 
 If this does not help, please do provide the 50 model files for conversion while we continue to troubleshoot this.

.srw files not opening

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