Good day
We had an issue with a new PC in our office when using SewerGEMS. Icons on the ribbon became blurry and text in the Options menu would disappear. Opening one SewerGEMS model and another one directly after that caused a crash when using multiple monitors.
We found the solution on the STAAD Wiki:
https://communities.bentley.com/products/ram-staad/w/structural_analysis_and_design__wiki/57313/distorted-graphics-in-staad-pro-on-dell-alienware-computers
The following exceptions were added to the BlackApps.dat file:
SewerGEMS.exedw.exestmc.exeSTMCsys.exeswrc.exeSWRCsys.exeHaestad.DesignSynchronizer.exeWaterObjects.Net.PostCalculationProcessor.exeHaestad.ModelBuilder.BatchImport.Driver.exeHaestad.Integrator.exeDesignSyncViewer.exeDgnNavigatorAx.exe
All of the above issues are resolved.
Seeing as we could not find the issue nor the solution on the OpenFlows Forum/ Wiki, I thought I would share this solution here as well.
Hello Warren,
Glad that you could resolve this issue and thanks for letting us know what you did to resolve this.
We have documented this in the below wiki for OpenFlows products;
Distorted graphics in SewerGEMS installed on Dell Alienware computers
Thanks again for sharing the solution.
Regards,
Yashodhan Joshi